IT Technician

CAREERS

POSITION OVERVIEW:

The IT Technician will assist in the maintenance and support of all company computer and technology resources. They will manage and maintain computers, servers, networks, and communication systems throughout the enterprise.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provide direct user support to all employees for accounts and access
  • Monitor continuous backups
  • Monitor network outages
  • Coordinate with vendors when experiencing hardware or communications outages
  • Manage Microsoft Teams Voice accounts and configurations
  • Manage Microsoft 365 accounts and configurations, including synchronization between premise and M365 platforms
  • Manage Windows Server Active Directory accounts
  • Manage software and security updates to ensure currency
  • Maintain equipment inventory for all sites
  • Stay on top of trends and developments.
  • Ensure all technology practices adhere to regulatory standards

JOB REQUIREMENTS:

  • Proven experience as IT technician
  • Excellent communications and people skills
  • Ability to conduct technological analyses and research
  • Problem-solving aptitude
  • BSc/BA in Computer Science, Network Engineering, or a related field preferred

IT Technician Application

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    Attach your resume in Word or PDF format

IT Technician

NOW HIRING: We are seeking an IT TECHNICIAN. Please click the link below to learn more about the role or submit your application!

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Celebrating 20 Years

Hearts for Hearing was founded in 2003 with a mission of providing hearing technology and speech therapy services at no out-of-pocket costs to families with children who were born deaf. 20 years later, we are still teaching babies and children born deaf to listen and talk. Our services have expanded to include adult hearing care with offices in Oklahoma City, Tulsa, and Shawnee. Our team of professionals has grown from our original three people to 117 now. Hearts for Hearing continues to provide the first set of hearing technology and therapy to children at no out-of-pocket costs to families, and now includes Newborn Hearing Screen services, major research initiatives, Eyes Open Ears On programming, and its own 3D ear mold lab.

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