POSITION OVERVIEW:
The Marketing Assistant supports the development and execution of marketing and communications strategies that promote the mission, programs, and services of Hearts for Hearing. This position plays a key role in maintaining consistent, high-quality messaging that reflects the organization’s mission, vision, guiding values, and brand standards.
The Marketing Assistant is expected to be a proactive, detail-oriented team member who can manage multiple tasks and deadlines while contributing to creative solutions and process improvements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Digital Marketing & Social Media
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Execute and schedule social media content across multiple platforms.
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Monitor social channels, engage with audiences, and respond to inquiries as appropriate.
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Track performance metrics and provide reports to support data-driven decision-making.
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Maintain proficiency in social media management tools and provide input on best practices.
Content Development & Brand Management
- Assist with copywriting and content creation for social media, email marketing, blog posts, and newsletters.
- Support the production of marketing materials such as brochures, flyers, and presentations.
- Update and maintain website content and digital media libraries.
- Collaborate with internal teams to gather patient stories, testimonials, and other mission-driven content.
Event and Campaign Support
- Assist with the planning, promotion, and execution of events and campaigns.
- Provide onsite support during organizational events such as health fairs, conferences, or fundraising initiatives.
- Coordinate logistics for photo and video projects, ensuring brand standards are met.
Administrative Support
- Manage and update stakeholder and partner contact lists.
- Coordinate printing and ordering of approved marketing materials, business cards, and branded items.
- Monitor and respond to online reviews as part of reputation management.
- Support other marketing-related tasks and special projects as assigned.
JOB REQUIREMENTS:
Required:
- Pursuing Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field, or equivalent work experience.
- Strong written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
- Familiarity with social media platforms such as Instagram, Facebook, LinkedIn, and Twitter/X.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Collaborative, self-motivated, and detail-oriented.
Preferred:
- Experience with website content management systems such as WordPress.
- Basic skills in graphic design software (e.g., Canva, Adobe Creative Suite).
- Experience or strong interest in nonprofit or healthcare marketing.
PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working Conditions: Office setting with a twenty-hour workweek. Work includes pressure generated by deadlines, peak workload periods and frequent interruptions.
- Physical Demands: Work includes extended periods of talking or hearing, use of vision, typing on a computer, performing repetitive motions, manual dexterity/motor skills. Frequent sitting and use of standard office equipment.