Receptionist – OKC Office

Position Overview:

Receptionists provide support for scheduling appointments, processing paperwork, answering phones, making phone calls, answering basic questions, checking patients in and out, etc.

Principle Duties & Responsibilities: 

  • Scheduling appointments with current and new patients
  • Collect patient information and copays
  • Checking patients in/out
  • General clerical assistance
  • Sorting & distributing mail
  • Protect patients’ privacy and well-being in accordance with HIPAA and FERPA guidelines

Supervision Received:
Reports to the pediatric or adult office manager based on position hired for.

Supervision Exercised:
No supervision is exercised in this position.

Qualifications & Skills:

  • Experience as a receptionist in a medical office
  • Working knowledge of insurance
  • Bilingual in English/Spanish is a plus but not required
  • Experience using IMS is a plus but not required
  • Solves problems with effective decisions and makes decisions in a timely manner
  • Listens well and demonstrates excellent communication
  • Uses problem-solving skills to implement creative solutions when challenges arise.
  • Deals effectively with change and can function without knowing all the answers.
  • Learns quickly when confronting new challenges.
  • Responds to feedback and incorporates feedback productively.
  • Deals with confidential information and/or issues using discretion and judgment.

Weekly Hours: 40

Benefits Eligibility: 
This position is eligible for all benefits based on established organizational policies